When Llenifer was in Chicago, while we were in Pilsen, we also stopped by BomBon Bakery. BomBon has had some confusing business practices going on, especially if you are the consumer and wondering where they are, went to, if they’re gone, back, and what name are they using?
Before the fire destroyed the original location on 18th Street, on August 11, 2009, Pedro and I used to go there for cookies, and we loved the middle aged lady who worked the counter. She was a great customer service Ambassador, was always friendly and always made us feel welcome. There has been no one like her that I’ve met since then. This nice lady also had told us that they had planned to move east of Ashland Avenue and given us the new business cards for the Galeria del Pastel, at 1238 W. 18th Street. Knowing this, Pedro and I could still get our steady BomBon supply of yummies.
Ironically my friend Carlos, who first told me about BomBon, didn’t know they moved down the street under a different name, so after the fire claimed the original location 1508 W. 18th Street, he, as well as many others, did not know they still were in business. So with a little bit of ironic twist, Carlos told me sometime ago that they reopened near their original location, which is where the photos were taken from during Llennifer’s visit.
From a branding perspective, at least they kept the name BomBon, because now their contact information is ChicagoBestCakes.com and BombonGroup.com. Galeria del Pastel does not appear on the current business card. One thing for sure, the cakes still look fabulous, and the cookies seem better than I remember them to be. Unfortunately, despite the move and new location, they still don’t have air conditioning inside, or if they did, it certainly wasn’t on the very warm day that we were there. My favorites are the butter cookies with cinnamon – they travel well and don’t need refrigeration. Since it’s easier for me to get to the new location from the Pink Line, AC or not, I’m glad they are back and closer to Ashland!
Bom Bon
1530 W. 18th Street
312 733-7788
They also list locations in Little Village, the West Loop and 500 W. Madison.
